Formally, the overall Trust concept means secure willingness to depend on a trustee because of that trustee’s perceived characteristics (Denise Rousseau et al., 1998, Carnegie Mellon University).
Trust in Information Technology means a belief that success with the specific technology is likely because, regardless of the characteristics of the specific technology, one believes either that the technical situation is favorable or that structural conditions like guarantees, contracts, people competencies or other safeguards exist.
Globalization gives us the opportunity to expand around the globe and at the same time the adoption of digital reinvention transforms us from a trusted technology provider and integrator to a trusted digital solutions provider creating value for customers, encompassing Cloud, Mobility, Big Data, Social Media and the Internet of Things.